Publisher review:osC Helpdesk is a simple integrated helpdesk ticket support system for osCommerce. This module is a simple integrated helpdesk ticket support system for osCommerce. Features include:
- Admin is alerted of new ticket submissions via email.
- Customer is sent a copy of lodged tickets via email with information on how to login and track the progress of their ticket.
- Admin and support staff can set ticket status to either New, On Hold or Completed.
- Customers are alerted via email when a ticket is responded to.
- Customers and staff can re-open tickets and view closed tickets if necessary.
osC Helpdesk 2.0.2 is a PHP script for osCommerce Addons scripts design by Snowtech Services.
It runs on following operating system: Windows / Linux / BSD.
osC Helpdesk is a simple integrated helpdesk ticket support system for osCommerce.
Operating system:Windows / Linux / BSD