osC Helpdesk 2.0.2 PHP script

Publisher review:
osC Helpdesk is a simple integrated helpdesk ticket support system for osCommerce. This module is a simple integrated helpdesk ticket support system for osCommerce. Features include: - Admin is alerted of new ticket submissions via email. - Customer is sent a copy of lodged tickets via email with information on how to login and track the progress of their ticket. - Admin and support staff can set ticket status to either New, On Hold or Completed. - Customers are alerted via email when a ticket is responded to. - Customers and staff can re-open tickets and view closed tickets if necessary.
Operating system:
Windows / Linux / BSD

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